Help Center

Account & Security

Why was I signed out?

Sessions end after a period of inactivity, for your security.

Your sign-in session renews automatically while you are using QVL. If you are inactive for more than about 12 hours, you will be asked to sign in again.

This is expected and helps keep your account secure. It is not an error.

If you are signed out repeatedly while actively using the app, contact support.

Still need help?

Our support team is here to help you with your QVL account or platform.

Contact Support

This article is for general information about the QVL platform and is not investment advice.